TERMS OF SERVICE – SENVI

These Terms of Service govern your access to and use of the Senvi website, products, and services. By visiting our website, creating an account, or purchasing products from our store, you agree to comply with and be bound by the following terms and conditions.

If you do not agree with any part of these terms, you should refrain from using our website or services.

1. General Conditions

By using this website, you confirm that you are at least the legal age of majority in your country or region or that you have obtained permission from a legal guardian to use this website.

Senvi reserves the right to refuse service to anyone for any reason at any time, including but not limited to violations of these terms.

Users agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, services, or content without express written permission from Senvi.

Unauthorized use of the website may result in termination of access and potential legal action where applicable.

2. Accuracy of Information

We make every effort to ensure that the information available on our website is accurate, complete, and up to date. However, occasional errors may occur in relation to product descriptions, pricing, promotions, availability, or other content.

Senvi reserves the right to:

• Correct any errors, inaccuracies, or omissions
• Update information at any time without prior notice
• Cancel or modify orders if incorrect information has affected the transaction

We are not obligated to update information on the website except where required by law.

3. Product Availability

Certain products offered on our website may be available exclusively online and may be produced or stocked in limited quantities.

We reserve the right to:

• Limit the sales of products to any individual customer
• Restrict purchases based on geographic region or jurisdiction
• Discontinue products at any time without prior notice

All product images are presented for illustration purposes, and actual product appearance may vary slightly due to display settings or manufacturing variations.

4. Pricing Policy

All prices listed on the Senvi website are subject to change without prior notice.

While we strive to maintain accurate pricing, errors may occasionally occur. In such cases, Senvi reserves the right to cancel or refuse any order placed for a product listed at an incorrect price, whether or not the order has been confirmed.

Prices displayed on the website may not include applicable taxes, duties, or shipping fees, which will be calculated during the checkout process where applicable.

5. User Conduct

Users agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others.

You agree not to:

• Use the website for any fraudulent or illegal activity
• Attempt to gain unauthorized access to systems or networks connected to the website
• Distribute harmful software such as viruses or malware
• Interfere with the operation or security of the website

Violation of these rules may result in suspension or permanent termination of access to our services.

6. Third-Party Services and Links

Our website may contain links to third-party websites, tools, or services that are not owned or controlled by Senvi.

These third-party services may operate under their own terms and privacy policies.

Senvi does not control and is not responsible for:

• The content or accuracy of third-party websites
• The practices or policies of third-party service providers
• Any transactions conducted with external platforms

Customers are encouraged to review the policies of any third-party services they interact with.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Senvi shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages resulting from:

• The use or inability to use our website or services
• Errors or inaccuracies on the website
• Delays or interruptions in service
• Unauthorized access to customer information caused by third-party breaches

Customers use the website and purchase products at their own discretion and risk.

8. Modifications to Services or Terms

Senvi reserves the right to modify, update, or replace any part of these Terms of Service at any time.

Changes will become effective immediately upon being posted on this page. Continued use of the website after updates indicates acceptance of the revised terms.

Customers are encouraged to review this page periodically to stay informed about any changes.

9. Governing Law

These Terms of Service shall be governed and interpreted in accordance with applicable international e-commerce regulations and relevant governing laws, without regard to conflict of law principles.

Any disputes arising from the use of this website or services shall be resolved in accordance with applicable legal procedures.

10. Contact Information

If you have any questions regarding these Terms of Service or require clarification regarding any section of this policy, please contact us:

Senvi Customer Support
Email: info@senvi.ae

Our team aims to respond to inquiries within 24–48 business hours.