RETURN & REFUND POLICY – SENVI

Thank you for shopping with us. We value our customers and strive to provide high-quality products and services.

Returns & Refunds

Customers may request a return or refund within 1 days of receiving the product.

The item must be unused, unworn, and in original packaging with all tags intact.

Products damaged due to misuse, improper handling, or normal wear and tear are not eligible for refunds.

Non-Returnable Items

Customized or personalized products

Sale or discounted items (if applicable)

Items marked as non-returnable

Refund Process

Once we receive and inspect the returned product, we will notify you regarding approval or rejection of the refund.

Approved refunds will be processed within [7-14 business days] to the original payment method.

Exchange Policy

Exchanges are allowed only for defective, damaged, or incorrect products received.

Shipping Costs

Shipping charges are non-refundable.

Customers are responsible for return shipping costs unless the product received is defective or incorrect.